By registering your sample kit, we are able to track the progress of your sample and avoid delays with your results.
Your Barcode is a unique reference number for your sample and results. This can be found on your Covid 19 self test kit, instruction form or sample bottle.Please keep a note of this number as is will be needed to obtain your results if needed.Your consent is obtained at check out and all information required has already been provided.
Customer Care Enquiries
For Customer care enquiries within operating hours, please call : +44 (0) 1708 981993
For Customer Care enquiries outside operating hours and test result enquiries please complete contact form below or send an email to : firstname.lastname@example.org
For Business and Partnership enquiries, please call: +44 (0) 1708 981993 option 3
All enquiries can be sent to email@example.com
Online Customer Care available 24 hours a day for booking enquiries and booking references.
Telephone Customer Care operating hours ;
Monday to Friday : 09:00 – 17:00 BST
Saturday : CLOSED
Sunday & Bank Holiday : CLOSED