The UK Government has mandated PCR testing for International Arrivals. Any travellers arriving from Amber List Countries must now undergo 10 day mandatory quarantine in line with UK government guidelines. Test to Release PCR testing is only available for Amber list countries.
By appointment only. If you fail to book appointment before purchase, your order will not be honoured.
By appointment only. If you fail to book appointment before purchase, your order will not be honoured.
You are able to verify which list your country of departure is listed on, on the UK Government website. Guidelines on what you are required to do when you enter the UK can also be found on the UK Government website. You are required to complete a passenger locator form 48 hours before your arrival to the UK, a booking reference will be provided to input into the relevant field.
Complete checkout process with correct details
GSL Booking reference provided for Green and Amber list arrivals
Receive your Self - Test Kit via next working day delivery.
Day 2 and Day 2 & 8 purchases despatched on date of arrival
Collect your sample using easy to follow instructions.
Seal Box.
Register your Sample online to avoid delays
Check Royal Mail Priority box collection times nearest to you.
Post your sample via Priority Mail Box
LFT - Sample picture is uploaded to portal
Results are reported < 36 hours of receipt of sample to our laboratory
LFT - Results are reported on the same day.
Results sent electronically to your email
Further travel information can be found on the UK Government website. Booking references are allocated within an hour of booking . You can locate a passenger locator form on the government website.
Customer Care Enquiries
For Customer care enquiries within operating hours, please call : +44 (0) 1708 981993
For Customer Care enquiries outside operating hours and test result enquiries please complete contact form below or send an email to : customercare@fittoflyuk.com
For Business and Partnership enquiries, please call: +44 (0) 1708 981993 option 3
All enquiries can be sent to customercare@fittoflyuk.com
Opening Hours
Online Customer Care available 24 hours a day for booking enquiries and booking references.
Telephone Customer Care operating hours ;
Monday to Friday : 09:00 – 17:00 BST
Saturday : CLOSED
Sunday & Bank Holiday : CLOSED
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